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Your Privacy Matters
Gemstones Services Ltd coaching platform mission is to connect mentees and coaches and create a collaborative development environment to allow them to be more productive and successful. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
This Privacy Policy applies when you use our Services (described below).
Introduction
We offeran online coaching platform for coaches and mentees to subscribe. People use our Services for personal and business development and for coaches to provide services to mentees in a collaborative environment Our Privacy Policy applies to any subscriber to our Services. Our registered users (“Members”) share their professional identities through the platform exchange emails with the assigned coach and vice versa We use the term “Designated Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.
Services
This Privacy Policyapplies to your use of our Services. This Privacy Policy applies to Gemstones Services Ltd platform get started and services (“Services”) , including off-site Services, such as our one to one coaching services, but excluding services that state that they are offered under a different privacy policy.
Change
Changes to the Privacy Policy apply to your use of our Services after the “effective date.” Gemstones Services Ltd (“we” or “us”) can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your account and request to delete your data . You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.
1. Data We Collect
1.1 Data You Provide To Us
You provide data to create an account with us.
RegistrationTo create an account you need to provide data including your name, email address and/or mobile number, and a password. If you register for our coaching Services, you will need to provide payment (e.g., credit card) and billing information.You create your Gemstones Services Ltd profile (a complete profile helps you get the most from our Services).
ProfileYou have choices about the information on your profile, such as your education, work experience, skills,CV, Years of Experience, photo, city or area . However, profile information helps you to get more from our Services. It’s your choice whether to include sensitive information on your profile and to make that sensitive information accessible. Please do not post or add personal data to your profile that you would not want to be accessible.
When your employer or school buys a premium Service for you to use, they give us data about you. Others buying our Services for your use, such as your employer or your school, provide us with personal data about you and your eligibility to use the Services that they purchase for use by their workers, students or alumni.
1.2 Other
We are improving our Services, which means we get new data and create new ways to use data. Our Services are dynamic, and we often introduce new features as dashboards , which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.
2. How We Use Your Data
We use your data to provide, support, personalize and develop our Services. How we use your personal data will depend on which Services you use, how you use those Services. We use the data that we have about you to provide and personalize, including with the help of automated systems and inferences we make, our Services (including ads) so that they can be more relevant and useful to you and others.
2.1 Services
Our Services help you connect with others, find and be found for development services, stay informed, get training and be more productive.
Stay ConnectedOur Services allow you to “connect” with the professionals who you choose, and who also wish to “connect” with you to provide consultancy services. We will use data about you (such as your profile,to help others find your profile, suggests connections for you.
Stay InformedOur Services allow you to stay informed about news, events and ideas regarding professional topics you care about, and from professionals you respect. Our Services also allow you to improve your professional skills, or learn new ones. We use the data we have about you, to recommend relevant content and conversations on our Services, suggest skills you may have to add to your profile and skills that you might need to pursue your next opportunity. So, if you let us know that you are interested in a new skill (e.g., by watching a learning video), we will use this information to personalize content in your feed, suggest that you follow certain members on our site, or watch related learning content to help you towards that new skill. We use your content, activity and other data, including your name and picture, to provide notices to your network and others.
2.2 Communications
We contact you and enable communications between Members. We will contact you through email, mobile phone, notices posted on our websites messages to your Gemstones Services Ltd inbox, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use the Services, network updates, reminders. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.
2.3 Marketing
We promote our Services to you and others. We use data and content about Members for invitations and communications promoting membership and network growth, engagement and our Services.
2.4 Developing Services and Research
We develop our Services and conduct research.
Service DevelopmentWe use data, including public feedback, for the further development of our Services in order to provide you and others with a better, more intuitive and personalized experience, drive membership growth and engagement on our Services, and help connect professionals to each other and to economic opportunity.
SurveysPolls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys, and you have choices about the information you provide.
2.5 Customer Support
We use data to help you and fix problems. We use the data (which can include your communications) to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
2.6 Aggregate Insights
We use data to generate aggregate insights. We use your data to produce and share aggregated insights that do not identify you. For example we may use your data to generate statistics about our members, their profession or industry, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service or demographic workforce insights.
2.7 Security and Investigations
We use data for security, fraud prevention and investigations. We use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations of our User Agreement or this Privacy Policy and/or attempts to harm our Members or Visitors.
How We Share Information
3.1 Our Services
Any data that you include on your profile will be seen by others.
Profile
Your profile is fully visible to all coaches and only details will be visible by assigned coach Depending on the required Service, before you use such Service, we will ask for permission to share relevant data from your profile.
3.2 Related Services
We share your data across our different Services and Gemstones Services Ltd - affiliated entities. We will share your personal data with our affiliates to provide and develop our Services. We may combine information internally across the different Services covered by this Privacy Policy to help our Services be more relevant and useful to you and others.
3.3 Service Providers
We may use others to help us with our Services. We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
3.4 Legal Disclosures
We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others. It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Gemstones Services Ltd , our Members, personnel, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
4. Your Choices & Obligations
4.1 Data Retention
We keep most of your personal data for as long as your account is open. We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. Even if you only use our Services for short term, we will retain your information and keep your profile open until you decide to close your account.
4.2 Rights to Access and Control Your Personal Data
You can access or delete your personal data. You have many choices about how your data is collected, used and shared.
- Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
- Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
- Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
- Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.
4.3 Account Closure.
If you choose to close your Gemstones Services Ltd account, your personal data will generally stop being visible to others on our Services within 24 hours. We generally delete closed account information within 30 days of account closure, except as noted below. We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed. Information you have shared with others through the platform will also be deleted after you closed your account or deleted the information from your own profile, and we do not control data that other Members copied out of our Services.
Information you have shared with others through the platform will also be deleted after you closed your account or deleted the information from your own profile, and we do not control data that other Members copied out of our Services.
5. Other Important Information
5.1. Security
We monitor for and try to prevent security breaches. We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards..
5.2. Cross-Border Data Transfers
We store and use your data outside your country. We process data both inside and outside of the United Kingdom and rely on legally-provided mechanisms to lawfully transfer data across borders. .there are countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country.
5.3 Lawful Bases for Processing
We have lawful bases to collect, use and share data about you. You have choices about our use of your data.At any time, you can withdraw consent you have provided by terminating the agreement.We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the Gemstones Services Ltd Services you have requested)) and “legitimate interests”. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent within the agreed notice period and where we rely on legitimate interests, you have the right to object. . If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us
5.4. Direct Marketing and Do Not Track Signals
Our statements regarding direct marketing and “do not track” signals. We currently do not share personal data with third parties for their direct marketing purposes without your permission. about this and about our response to “do not track” signals.
5.5. Contact Information
You can contact us or use other options to resolve any complaints. If you have questions or complaints regarding this Policy, please first contact Gemstones Services Ltd online. You can also reach us through info@gemstones-uk.com.
Learn more about the General Data Protection Regulation
The General Data Protection Regulation (GDPR) is a comprehensive European data protection law that provides greater data rights for individuals and increases compliance responsibilities for organizations. At its core, the GDPR grants EU residents greater control over their personal data and gives national regulators new powers to impose significant fines on organizations that breach this law.
Gemstones Services Ltd is taking a global approach to the GDPR to help ensure all members benefit from increased control and clarity, which is in line with our commitment to putting our members first and working every day to maintain the trust they put in us.
You have the following rights under the GDPR :
- Access your personal data
- Correct errors in your personal data
- Erase your personal data
- Object to the processing of your personal data
- Export your personal data
- Gemstones Services Ltd uses Standard Contractual Clauses (also known as EU Model Clauses) for the transfer of personal data out of the EU and requests consents during the subscription phase and a signature to confidentiality agreement.
Gemstones Services Ltd. is a business consultancy, training and coaching firm that provides guidance and support for business development through an innovative, interactive and tailored coaching platform.
Useful Links
Our Contacts
London, United Kingdom
Phone: +447415555523
Email: info@gemstones-uk.com